Shipping policy

Shipping Policy

At FENCE MY PET, we are committed to delivering your order safely, efficiently, and as quickly as possible. Please review our Shipping Policy below.

Order Processing

  • All orders are processed within 1–3 business days after payment has been successfully received.
  • Orders are not processed or shipped on weekends or public holidays.
  • During peak seasons, holidays, or promotional events, processing times may be slightly longer.

Shipping Time

After your order has been processed, the estimated delivery time is:

  • 7–12 business days for most destinations.

Please note that delivery times are estimates only and may vary depending on your location, customs clearance, weather conditions, carrier operations, or other unforeseen circumstances.

Shipping Coverage

We proudly offer worldwide shipping.

Shipping availability and delivery times may vary depending on the destination country or region.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow 24–48 hours for tracking information to become active after receiving your shipment confirmation.

Shipping Delays

Although we work hard to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including:

  • Customs inspections
  • Severe weather conditions
  • Carrier delays
  • Public holidays
  • High shipping volume

FENCE MY PET is not responsible for shipping delays caused by third-party shipping carriers or customs authorities.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

FENCE MY PET is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping addresses provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible at support.fencemypet@gmail.com.

We will work with the shipping carrier to investigate the issue and provide an appropriate resolution whenever possible.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: support.fencemypet@gmail.com